Contact our application team
One submission is enough. Tell us your substrate, process, line conditions and current material, and an application engineer — not a forwarding address — picks up your request. We reply to technical inquiries within 2 business days.
Direct contact
For quick questions about a product family, an export document or an existing project, email or call us directly. For application questions, the technical form below reaches the same team with your substrate details attached from the start.
Head office & response channels
Send a technical inquiry
Substrate, process, machine speed, current material and the goal — the more you include, the more precise the first recommendation.
What happens after you submit
Your request is read by an application engineer, who may reply with clarifying questions before recommending a system. If a sample or trial makes sense, we propose the benchmark path — with sample conditions, shipping terms and documentation scope confirmed in writing before anything is dispatched.
Prefer to keep it verbal? The same mailbox and phone line serve every time zone we work with: we answer questions, schedule calls and confirm details by email so there is always a written record of what was agreed.
Request a benchmark sample for your substrate.
If you already know the application area, skip straight to the sample path: same-track comparison, TDS with the sample, and terms confirmed before dispatch.